What Can I Return?
Plants that have not left the nursery
Plants that have not left the nursery
Plants that have not left the nursery
Plants purchased and waiting at the nursery for pick up or delivery, that have not left our property may be returned.
If your plants are already loaded on our delivery truck they are subject to a 20% restocking fee upon cancellation of your order.
*Receipt required*
All returns will be issued as STORE CREDIT, we do not refund to credit card or give cash refunds.
Unopened soils or fertilizers
Plants that have not left the nursery
Plants that have not left the nursery
Soil, fertilizer, or chemical unopened and in excellent condition may be returned.
*Receipt required*
All returns will be issued as STORE CREDIT, we do not refund to credit card or give cash refunds.
Pottery without cracks or stains
Pottery without cracks or stains
Pottery without cracks or stains
If you have not yet used the pot, it can be returned.
If it has soil or water stains, or is cracked it cannot be returned.
*Receipt required*
All returns will be issued as STORE CREDIT, we do not refund to credit card or give cash refunds.
Plants guaranteed under warranty
Pottery without cracks or stains
Pottery without cracks or stains
You must have a copy of your receipt and the dead plant.
See our chart below to learn more about which plants are not covered under warranty.
(We do not warranty a warranty plant. Only one warranty per initial purchase)
*Receipt required*
All returns will be issued as STORE CREDIT, we do not refund to credit card or give cash refunds.