What Can I Return?

Plants guaranteed under warranty

Plants that have not left the nursery

You must have a copy of your receipt

and the dead plant.

See our chart below to learn more about which plants are not covered under warranty.

(We do not warranty a warranty plant.

Only one warranty per initial purchase)

*Receipt required*

All returns will be issued as STORE CREDIT, we do not refund to credit card or give cash refunds.

Plants that have not left the nursery

Plants purchased and waiting at the nursery for pick up or delivery, that have not left our property may be returned.

If your plants are already loaded on our delivery truck they are subject to a 20% restocking fee upon cancellation of your order.

*Receipt required*

All returns will be issued as STORE CREDIT, we do not refund to credit card or give cash refunds.

Unopened soils or fertilizers

Pottery without cracks or stains

Soil, fertilizer, or chemical

unopened and in excellent condition

may be returned.

*Receipt required*

All returns will be issued as STORE CREDIT, we do not refund to credit card or give cash refunds.

Pottery without cracks or stains

If you have not yet used the pot,

it can be returned.

If it has soil or water stains,

or is cracked it cannot be returned.

*Receipt required*

All returns will be issued as STORE CREDIT, we do not refund to credit card or give cash refunds.

ARE YOU WATERING ENOUGH?

Incorrect watering practices account for the majority of plant deaths.

Check out our watering guide to help you plant for success.

Plants that exhibit symptoms of drought stress are not covered under warranty.

We are not responsible for a plant that dies from inadequate water.

Learn about watering!

Warranty Information

Trees and shrubs must be removed from their containers and planted in the ground with amended soil and appropriate irrigation (see our watering guide).

Perennials must be removed from their containers and planted in larger pots, raised garden beds, or in the ground with amended soil and appropriate irrigation (see our watering guide).

Dead plants that are brought back and have not been replanted as described above will void the warranty.

Dead plants exhibiting symptoms of drought stress have not been receiving adequate irrigation and will void the warranty.

Plants kept in their original containers require extensive watering.

At temperatures above 100F we have to water our container plants 4 times a day.

It is very easy for plants to dry out, blow over, and become stressed when they are kept in their original pots.

Other plants may be marked with Zone/Climate appropriate locations. Items planted outside of their recommended zones may not be covered under warranty.

Arizona has many climates and we cannot cover plants that are used outside of their comfort zones.

Plants purchased with a "warranty store credit" are exempt from additional warranty.

This means that a replacement for a plant that died, will not be replaced again and again.

New plants need much more frequent watering than established plants.

It takes 3-5 years for a plant to become established.

Check out our watering guide to help you plant for success.

Find out more

Verde River Growers

300 S. Rocking Chair Ranch Rd. Cottonwood, AZ 86326

(928)639-0122