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Monday - Saturday: 9:00 - 5:00
Sunday: 9:00 - 4:00
Phone: (928) 639-0122

A Smoother Process

Here are a few things you can do to help us provide the best experience!

  • When requesting a plant, if possible, please provide us with both the common and scientific name. Some plants have very similar common names (ie - Dark Knight Spirea and Dark Knight Butterflybush) or are known by many different names.
  • When we deliver we will always pick out the best looking plants for you, but we also encourage you to come see them in person. We want our customers to be happy with what they are receiving.
  • We will only hold paid plants for two weeks. During that two week period we will care for them, but we are not responsible for what happens to a plant left on our property past then. Small flowering plants should be taken with you at the time purchase.
  • Please make sure we have up to date contact information. If we can't reach you within three days of your plant's arrival we understand this to be a forfeit of the plant and it will be sold to another interested customer.
  • Please give us 24 hours from the shipment's arrival date for processing. We will contact you once we've taken inventory and put everything in its proper place.
  • Special Requests

    Here at Verde River Growers, our goal is to help you cultivate and create a successful garden! You have a vision and we want to help you to achieve it. Whether it be the unique accent or the vibrant color that ties everything together, the perfect plant that meets your needs is out there. The only thing left to do is to get it here.

    While we do grow the majority of our plants, we definitely do not grow every type of plant. We try to specialize in the varieties that we know will do well in the Verde Valley and Northern Arizona. That being said, there are plenty of plants that will still do well despite not being grown on property. Arizona has many diverse climates and even unique micro-climates, this is why some plants may grow well for your friend in Cottonwood, but struggle in your Sedona garden.

    Bringing in plants can be tricky. Some plants are seasonal and will not always be available when you first request them, and some could even take months to procure. Other plants may not do well in our area, and some are just extremely rare and hard to find. It is easier for us to get in more common varieties, like Red Tip Photinia (Photinia × fraseri), usually taking one or two weeks for them to arrive.

    It never hurts to ask if we can find something!

    How does it work?

    Once you've submitted your request, we start our search. We do not ask for payment before the plant arrives as we want to be sure that it is of good quality. Mix ups can also occur, and the plant that we ordered for you may not arrive. By making sure that we have the plant and that it's healthy before taking payment, we can provide a smoother, better process for you.

    When our orders arrive, our team tags and sets aside plants that were specially ordered for customers. From there, we do our best to contact everyone who was to receive a plant. If your plants were successfully received, we work with you to either schedule a pick-up or delivery date. Payment can be made over the phone for deliveries, or made in person when you come to the store to pick up your plant.

    When you come to pick up your plants, please let our staff know who you are and what plants were brought in for you. If you choose to have your plants delivered, please bear in mind that they must be paid for at the time of scheduling. We cannot deliver plants that are not paid for.

    If you have a landscaper or friend who will be picking up your prepaid plants, please remember to give them your invoice number as it helps us to find the needed paperwork much more efficiently. On a written invoice, the number will be located on the bottom left corner (see image on left).